FAQs


How long will it take to receive my package?

Shipping time is 3-5 business days. 7-10 days for custom/dyed orders, or custom wigs. Orders are processed 7 days a week. 

Can I return the hair?

We do not offer refunds or exchanges at this time, so please be sure when making your selection. 

How do I contact PNYKK HAIR if there is an issue with my purchase?

Please use either the contact form here on the website or you can reach us at info@pynkkhair.com